Reference

Terms and Conditions That Govern Your dd1111 Account

These terms set out exactly what you agree to when you open and use your dd1111 account, including how deposits via bKash, Nagad, and Rocket are handled and what we expect from you.

Account eligibility appliesbKash, Nagad, Rocket coveredBangladesh region-dependent accessSubject to local lawTerms updated without prior notice

Explore the Lobby Read FAQ

HOW WE HANDLE THIS

Account Security and Your Rights Under These Terms

We take our obligations under these terms seriously. Here is how we handle the areas that matter most to your account security and your rights as someone using our platform in Bangladesh.

Account Data Retention

We retain your account data, including transaction records for bKash, Nagad, and Rocket deposits, for as long as your account is active and as required by applicable compliance standards.

Wallet Binding and Verification

Your withdrawal wallet — bKash, Nagad, or Rocket — must match the name on your account. We verify this before any withdrawal is released; mismatches are flagged and held pending review.

Account Access and Security

Login is protected by OTP verification sent to your registered mobile number. If you suspect unauthorised access, contact us immediately so we can freeze the account while we investigate.

Requesting Changes or Corrections

To correct personal details held on your account, submit a request through live chat or email with supporting identification. We aim to process valid correction requests within a reasonable timeframe.

What These Terms Actually Cover

dd1111 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account with dd1111, you confirm you have read and accepted every clause in this document. These terms apply to all activity on our platform — browsing the lobby, placing stakes, requesting withdrawals, and contacting our support team. Deposits made through bKash, Nagad, or

1
Rocket are processed under the payment terms in Section 4; once a transfer is confirmed on the wallet side, it is treated as completed on our end. Withdrawals go back to the same wallet used for the original deposit where possible, and we verify account ownership
2
before releasing any funds. You are responsible for keeping your login credentials private; any action taken from your account is treated as authorised by you. We may suspend or close an account if these terms are breached, and we are not liable for access restrictions that
3
arise from your local law or regional eligibility rules. dd1111 reserves the right to update these terms at any time; continued use of the account after a published update means you accept the revised version. If you disagree with any change, you must stop using the
4
account and contact us before the effective date.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any clause here is unclear, or you need to raise a terms-related issue with your account, our support team handles queries through the channels below. We aim to respond to terms and account questions as a priority. Have your registered bKash, Nagad, or Rocket number ready when you contact us — it speeds up account verification.

Live Chat Open the chat widget from any lobby page. For terms queries, describe the specific clause you are asking about so we can respond accurately and without delay.

Email Support Write to our support address with your account ID and the terms section in question. We handle written terms disputes through email for record-keeping purposes.

Wallet Verification Help If your bKash, Nagad, or Rocket number needs updating against your account for withdrawal compliance, raise it through live chat with your transaction reference ready.

Questions About These Terms and Your Account

These are the questions we hear most often about our terms and conditions. If yours is not listed, reach us through live chat with your account ID ready.

These terms apply to anyone who opens or uses a dd1111 account. Access is subject to your local law and eligible region; where local law restricts use, these terms cannot override that restriction.

Yes. Withdrawals go back to the same verified wallet — bKash, Nagad, or Rocket — used for your deposit, provided the account name matches your registered details and verification is complete.

We may suspend or permanently close your account. Any pending withdrawal may be held pending review. We will contact you via your registered number or email before taking permanent action where possible.

Updates are published on this page with a revised effective date. Continued use of your account after that date means you have accepted the new version. Check this page periodically to stay current.

Raise a correction request through live chat or email. Provide your account ID and supporting details. We review and process valid requests; wallet number changes require identity verification before they take effect.

Yes. Certain features, game categories, and payment options may be unavailable depending on your location and local law. Availability of bKash, Nagad, and Rocket is confirmed at the deposit screen for your region.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoK2 Summit Slots InfoDd1111 Glossary InfoLegal

Terms and Conditions That Govern Your dd1111 Account

Account Security and Your Rights Under These Terms

Account Data Retention

Wallet Binding and Verification

Account Access and Security

Requesting Changes or Corrections

How to Reach Us About These Terms

Questions About These Terms and Your Account

01 Who do these terms apply to?

02 Can I use my bKash or Nagad account for withdrawals as well as deposits?

03 What happens if I breach these terms?

04 How will I know if these terms have been updated?

05 How do I request a correction to my account information?

06 Does regional eligibility affect whether I can use all features?

Terms & Conditions

Related pages

Related pages